Terms and Conditions

Please read these Terms and Conditions carefully before using or purchasing any products from Big Dogs Small Shop. By using or purchasing our products, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms and Conditions: By accessing the Big Dogs small shop website, you agree to comply with the terms and conditions outlined herein. If you do not agree with the terms and conditions, please do not use our website.

2. Accuracy of Information: We make every effort to ensure the information on our website is accurate, up-to-date, and complete. However, we cannot guarantee that all information is free of errors or omissions. Big Dogs Small Shop reserves the right to modify or correct any errors or inaccuracies at any time without notice.

3. Product Descriptions and Pricing: We make every effort to provide accurate descriptions of our products and their prices. However, we reserve the right to change prices and descriptions at any time without notice.

4. Payment: All payments must be made in full before the products are shipped out. We accept all major credit/debit cards, Apple and Samsung Pay and PayPal.

5. Shipping: All orders will be shipped within 2-7 business days of receipt of payment. We use standard shipping methods and regularly update customers with tracking information for their orders.

6. Returns: We have a 30-day return policy. If you are not satisfied with your purchase, you may return it for exchange or refund. All items must be returned in their original condition, and customers will be responsible for the return shipping fees.

7. Limitation of Liability: Big Dogs small shop will not be held liable for any damages related to the use or inability to use the products we sell. We will also not be responsible for any damages resulting from unauthorized modifications or misuse of the products.

8. Intellectual Property: All content on the Big Dogs small shop website is protected under intellectual property laws. You may not use any of our website content without prior written permission from us.

9. Indemnification: You agree to indemnify and hold harmless Big Dogs Small Shop, its owners, staff, and affiliates from any claims, damages, or expenses arising from your use of the products we sell or your violation of these terms and conditions.

10. Governing Law: These terms and conditions will be governed by the laws of the state of California. Any disputes arising from these terms and conditions will be litigated in the courts located in San Diego, California.

11. User Behavior: Users are not permitted to engage in any unlawful behavior, harass or bully other users, or engage in any form of hate speech. Users are also prohibited from promoting their own products or services, spamming, or engaging in any other behavior that may be deemed inappropriate by our management team. We reserve the right to disable user accounts at our discretion.

Homemade Dog Treats

1. Product Disclaimer:

a. Our homemade dog treats are made with high-quality ingredients, but please note that they are not intended to replace a balanced diet. They should be provided as an occasional treat and as part of a well-rounded nutritional plan for your dog.

b. Consult with a veterinarian before introducing any new treats or food items into your dog's diet, especially if your dog has any specific dietary requirements, known allergies, or medical conditions.

c. Our homemade dog treats may not be suitable for all dogs. Every dog is unique, and it is your responsibility to determine if our products are appropriate for your dog's individual needs, preferences, and health conditions.

2. Disclaimers and Limitation of Liability:

a. Our company makes every effort to ensure the quality and safety of our homemade dog treats. However, we cannot guarantee that our products will be entirely free of allergens or other potential sources of harm. We recommend checking the ingredient list for any known allergens before purchasing our treats.

b. By using or purchasing our products, you acknowledge and agree that Big Dogs Small Shop and its owners, employees, suppliers, and affiliates shall not be held liable for any direct, indirect, incidental, special, consequential, or exemplary damages that may arise from the use or consumption of our homemade dog treats. This includes but is not limited to, any harm caused to animals or persons that may occur as a result of consuming our products.

c. In no event shall Big Dogs Small Shop be liable for any claims, demands, actions, liabilities, costs, or expenses arising out of or in connection with the use or consumption of our homemade dog treats.

3. Indemnification:

You agree to indemnify, defend, and hold harmless Big Dogs Small Shop, its owners, employees, suppliers, and affiliates from and against any and all losses, liabilities, expenses, damages, and costs (including reasonable attorneys' fees) arising out of or relating to any violation of these Terms and Conditions, or the use or consumption of our homemade dog treats by any person or animal, whether authorized by you or not.

4. Compliance with Laws and Regulations:

You are solely responsible for ensuring compliance with any applicable local, state, national, or international laws and regulations regarding the use, sale, and consumption of our homemade dog treats.

Modifications: Big Dogs Small Shop reserves the right to update or modify these terms and conditions at any time without notice. By using our website, you agree to abide by our terms and conditions. Please check this page frequently for changes.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at contact@bigdogssmallshop.com.

By purchasing or using our homemade dog treats, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

We thank you for understanding and support!